Privacy Policy

The small print that you need to read

This website is owned by RedSandsWebDesign. We respects your privacy and is committed to protecting your personal data.This Privacy Policy sets out what data are collected from you and what is done with it. This website is not intended for children and we do not knowingly collect data from and relating to children.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

RedSandsWebDesign may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 1 January 2019.

What data we collect about you

We may collect, use, store and transfer the following data from you:

  • Your identity, e.g.first name, last name, title and company name 
  • Your contact details like your billing address, delivery address, email address, telephone numbers and website address 
  • Your financial details like your bank account details 
  • Transaction information including details about payments to and from you and other details of products and services you have purchased from us
  • Technical information including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
  • Usage data including information about how you use our website, products and services
  • Marketing and communications data, including your preferences in receiving marketing from us and our third parties and your communication preferences

How is your data collected?

We use the following methods to collect data from you:

  • Direct interactions which happens when you fill in forms or by corresponding with us by post, phone, email or otherwise
  • We may automatically collect technical information about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie-policy for further details.
  • We may receive personal data about you from various third parties and public sources, like analytics providers, advertising networks and search information providers

How we use your personal data

We require your data to better understand your needs and provide a better over-all service to you. Some of the ways that we can use your data are:

  • to register you as a client, process your order and communicate with you
  • to recover any money owed to us
  • asking you to do a review or to partake in a survey
  •  to deliver relevant web site information to you
  •  to use data analytics to improve our website
  •  to send you marketing information

Providing your personal data to others

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

Payment Information

We will not store you debit or credit card details when you provide them to us to make a payment. The card details will be passed securely to our payment provider to facilitate the transaction and nothing else.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system